TfL contactless/Oyster website problems

Discussion:

(too old to reply)

Ken

2021-10-30 09:20:40 UTC

I've been unable to add a new contactless card to my account for over
24 hours now, getting the error 'payment.contactless.tfl.gov.uk's IP
address cannot be found'.

Hands up - who's been buggering about with their DNS?

The site also can't issue a refund from my remaining Oyster, giving an
unspecified error. This seems poor for such a large and visible
organisation.

Ken

2021-10-30 19:15:13 UTC

Permalink

On Sat, 30 Oct 2021 09:33:48 -0000 (UTC),

On Sat, 30 Oct 2021 10:20:40 +0100

Post by Ken
I've been unable to add a new contactless card to my account for over
24 hours now, getting the error 'payment.contactless.tfl.gov.uk's IP
address cannot be found'.
Hands up - who's been buggering about with their DNS?

fenris$ host payment.contactless.tfl.gov.uk
payment.contactless.tfl.gov.uk is an alias for payment.fps.tfl.gov.uk.
payment.fps.tfl.gov.uk has address 80.79.212.80
However the website is timing out.

Post by Ken
The site also can't issue a refund from my remaining Oyster, giving an
unspecified error. This seems poor for such a large and visible
organisation.

No doubt its been outsourced to the lowest bidder so you gets what you pay for.

Hmm. 8.8.8.8 resolves it just fine, the Zen servers don't.

Tim Woodall

2021-10-31 06:30:20 UTC