Discussion:
New for old Oyster exchange?
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C
2018-04-27 20:56:07 UTC
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That's been kept very quiet.

And the new TfL ticket machines can't give refunds on old Oysters. And don't forget the deposit for the original purchase of an old Oyster. These are not refunded either.

WTFs going on?
C
2018-04-27 20:58:29 UTC
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Post by C
That's been kept very quiet.
And the new TfL ticket machines can't give refunds on old Oysters. And don't forget the deposit for the original purchase of an old Oyster. These are not refunded either.
WTFs going on?
Aha ...

https://tfl.gov.uk/fares-and-payments/oyster/using-oyster/first-generation-oyster-cards
Someone Somewhere
2018-04-28 06:25:47 UTC
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Post by C
Post by C
That's been kept very quiet.
And the new TfL ticket machines can't give refunds on old Oysters. And don't forget the deposit for the original purchase of an old Oyster. These are not refunded either.
WTFs going on?
Aha ...
https://tfl.gov.uk/fares-and-payments/oyster/using-oyster/first-generation-oyster-cards
Say what?

https://tfl.gov.uk/fares-and-payments/replacements-and-refunds/oyster-pay-as-you-go-credit-no-longer-needed
Clive Page
2018-04-30 08:49:21 UTC
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Post by C
Post by C
That's been kept very quiet.
And the new TfL ticket machines can't give refunds on old Oysters. And don't forget the deposit for the original purchase of an old Oyster. These are not refunded either.
WTFs going on?
Aha ...
https://tfl.gov.uk/fares-and-payments/oyster/using-oyster/first-generation-oyster-cards
The instructions don't make any sense at all to me. It seems you can apply on-line for a new card to be posted to you, which takes a couple of weeks. It isn't clear whether you can continue to use the old one while you are waiting for it - a rather important point I'd have thought. Then it says

Start using your new Oyster card to travel. After 30 minutes, the pay as you go credit and/or season ticket you transferred will be loaded onto your card when you touch in or out as part of a journey

If the value hasn't been transferred to the new card before you start using it, it will surely have a zero balance, so it won't work on entry will it? So how can you then wait the 30 minutes during your journey to get the balance automatically transferred? When you are away from any touch-in points - how can this possibly work?

It also says (a deal-breaker for me) that it you already have a National Rail discount on your old card you will need to get it set up again on the new one. That can take an awful lot of time as it's only done by suitably clued-up member of their roving staff at an underground station.
--
Clive Page
Recliner
2018-04-30 09:45:08 UTC
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Post by Clive Page
Post by C
Post by C
That's been kept very quiet.
And the new TfL ticket machines can't give refunds on old Oysters. And
don't forget the deposit for the original purchase of an old Oyster.
These are not refunded either.
WTFs going on?
Aha ...
https://tfl.gov.uk/fares-and-payments/oyster/using-oyster/first-generation-oyster-cards
The instructions don't make any sense at all to me. It seems you can
apply on-line for a new card to be posted to you, which takes a couple of
weeks. It isn't clear whether you can continue to use the old one while
you are waiting for it - a rather important point I'd have thought.
Yes, you can have two valid cards on the account, so you can keep using the
old one.
Post by Clive Page
Then it says
Start using your new Oyster card to travel. After 30 minutes, the pay as
you go credit and/or season ticket you transferred will be loaded onto
your card when you touch in or out as part of a journey
If the value hasn't been transferred to the new card before you start
using it, it will surely have a zero balance, so it won't work on entry
will it? So how can you then wait the 30 minutes during your journey to
get the balance automatically transferred? When you are away from any
touch-in points - how can this possibly work?
As the instructions say:

"Get a new Oyster card

When you get a new Oyster card, you need to pay a deposit of £5 and you
must add a minimum amount of pay as you go credit, or a season ticket."

So you will have at lesst £5 credit before using the new card.
Post by Clive Page
It also says (a deal-breaker for me) that it you already have a National
Rail discount on your old card you will need to get it set up again on
the new one. That can take an awful lot of time as it's only done by
suitably clued-up member of their roving staff at an underground station.
Roland Perry
2018-04-30 10:12:13 UTC
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Post by Clive Page
It also says (a deal-breaker for me) that it you already have a
National Rail discount on your old card you will need to get it set up
again on the new one. That can take an awful lot of time as it's only
done by suitably clued-up member of their roving staff at an
underground station.
It's not *that* bad. After I eventually prised him away (which he
appeared to resent somewhat) from chatting idly to a colleague, a
"roving" chap at Kings Cross added my railcard in a minute or two.

My main question would be - how can I tell if my card is an "old" one?
--
Roland Perry
Richard J.
2018-04-30 10:40:15 UTC
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Post by Roland Perry
Post by Clive Page
It also says (a deal-breaker for me) that it you already have a
National Rail discount on your old card you will need to get it set up
again on the new one. That can take an awful lot of time as it's only
done by suitably clued-up member of their roving staff at an
underground station.
It's not *that* bad. After I eventually prised him away (which he
appeared to resent somewhat) from chatting idly to a colleague, a
"roving" chap at Kings Cross added my railcard in a minute or two.
My main question would be - how can I tell if my card is an "old" one?
Second-generation cards have a "D" before 'Mayor of London' on the back of the card. The "D" is white on a blue square. First-generation cards don't have a "D".
https://tfl.gov.uk/fares-and-payments/oyster/using-oyster/first-generation-oyster-cards
--
Richard J.
(to email me, swap 'uk' and 'yon' in address)
Roland Perry
2018-04-30 10:53:44 UTC
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Post by Richard J.
Post by Roland Perry
My main question would be - how can I tell if my card is an "old" one?
Second-generation cards have a "D" before 'Mayor of London' on the back of the card. The "D" is white on a blue square. First-generation cards
don't have a "D".
Thanks. I'm second generation. I wonder what became of my definitely
first generation one? Must have lost it I suppose.
--
Roland Perry
John Levine
2018-05-01 05:12:35 UTC
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Post by Roland Perry
Thanks. I'm second generation. I wonder what became of my definitely
first generation one? Must have lost it I suppose.
If you registered it on the TfL web site you can refund it to your
bank account. No physical card needed. I refunded one that I lent to
a friend who then lost it.
--
Regards,
John Levine, ***@iecc.com, Primary Perpetrator of "The Internet for Dummies",
Please consider the environment before reading this e-mail. https://jl.ly
Arthur Figgis
2018-05-01 17:33:24 UTC
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Post by Roland Perry
Post by Clive Page
It also says (a deal-breaker for me) that it you already have a
National Rail discount on your old card you will need to get it set up
again on the new one.  That can take an awful lot of time as it's only
done by suitably clued-up member of their roving staff at an
underground station.
It's not *that* bad. After I eventually prised him away (which he
appeared to resent somewhat) from chatting idly to a colleague, a
"roving" chap at Kings Cross added my railcard in a minute or two.
Piccadilly Circus wrongly told me it could only be done at some kind of
tourist information centre(?). A roving person at KXStP just did it on
the spot. I suspect places linked to National Rail might be more clued up.
--
Arthur Figgis Surrey, UK
Roland Perry
2018-05-01 18:22:18 UTC
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Post by Arthur Figgis
Post by Roland Perry
Post by Clive Page
It also says (a deal-breaker for me) that it you already have a
National Rail discount on your old card you will need to get it set
up again on the new one.  That can take an awful lot of time as it's
only done by suitably clued-up member of their roving staff at an
underground station.
It's not *that* bad. After I eventually prised him away (which he
appeared to resent somewhat) from chatting idly to a colleague, a
"roving" chap at Kings Cross added my railcard in a minute or two.
Piccadilly Circus wrongly told me it could only be done at some kind of
tourist information centre(?).
Those are the handful of TfL operated "Let us sell you a tourist-tax
priced ticket to Madame Tussauds" places, one of which is at the very
west end (upstairs) of the St Pancras southern ticket hall. Another is
(was?) on the front of the Euston concourse near the down-escalators to
the tube.

Despite much disinformation, they are absolutely not the place to buy,
or get advice about, travel tickets.
--
Roland Perry
Arthur Conan Doyle
2018-05-02 01:07:01 UTC
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Post by Roland Perry
Those are the handful of TfL operated "Let us sell you a tourist-tax
priced ticket to Madame Tussauds" places, one of which is at the very
west end (upstairs) of the St Pancras southern ticket hall.
Despite much disinformation, they are absolutely not the place to buy,
or get advice about, travel tickets.
Isn't that the truth? I had a couple of Oyster Visitor cards I wanted to
transfer balances to my regular Oyster cards. All they would do is point me
towards the kiosks and suggest I get a refund from the machine.
John Levine
2018-04-28 19:29:44 UTC
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Post by C
That's been kept very quiet.
And the new TfL ticket machines can't give refunds on old Oysters. And don't forget the deposit for the original
purchase of an old Oyster. These are not refunded either.
WTFs going on?
Earlier this year I refunded a couple of old Oysters to my bank account using the TfL website.
It worked, got the £3 deposit back, too.
--
Regards,
John Levine, ***@iecc.com, Primary Perpetrator of "The Internet for Dummies",
Please consider the environment before reading this e-mail. https://jl.ly
Offramp
2018-05-01 21:40:12 UTC
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What would Shakespeare think of the subject?
miken man
2018-05-09 15:50:32 UTC
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