2017-07-19 23:35:39 UTC
Passengers who top up their pay as you go credit or buy Travelcards using Oyster online can now collect their purchase from any Tube or rail station, tram stop or River Bus pier when they touch in, rather than having to nominate a station when they make the purchase.
The upgrade has also significantly reduced the time it takes for the product to be ready to collect - from up to 24 hours to just 30 minutes.
Improvements to Oyster
By the end of autumn, these improvements will also be expanded to allow products to be collected directly on all 9,000 London buses.
The improvements to Oyster will be followed by further upgrades to the system in the coming year.
Next month, the new TfL app will launch, allowing customers to top up their Oyster card with pay as you go credit and buy Travelcards wherever they are.
The new app, which will be available to download for free via the Apple App Store and Google Play Store, will allow customers to use their smartphone to quickly add pay as you go credit to their Oyster card.
It will also allow customers to check how much credit they have on their Oyster card and also provide, for the first time, a 'Low balance' alert direct on their mobile to help customers ensure they have enough pay as you go credit before they travel.
Throughout 2017 and 2018, further improvements to the Oyster system will also be introduced, including:
Expanding the Mayor's 'Hopper fare' to allow unlimited journeys on buses and trams within an hour Making Bus & Tram Pass season tickets available to purchase online and via the app
Introducing Weekly Capping on Oyster to bring it in line with Contactless
- Once launched, further functions will be added to the TfL app throughout 2017, including making it quicker and easier to apply for refunds for incomplete journeys, as well as viewing journey history for Contactless payments in Spring 2018
- In order to use the new TfL app, customers will need to have an Oyster online account. Customers with a first-generation Oyster card, which were predominantly issued prior to 2010, will also need to upgrade their Oyster card to one which has a "D" in the bottom left hand corner on the back of the card. For more information about this, please visit - tfl.gov.uk/first-generation-oyster
- TfL is currently contacting regular Oyster card users with a first-generation card through Oyster online to encourage them to upgrade their card prior to the release of the new TfL app
Full announcement at https://tfl.gov.uk/info-for/media/press-releases/2017/july/tfl-makes-it-easier-to-top-up-oyster-cards-while-on-the-go